Providing quality training, products, and services 
to small retail operators - regardless of how big they are!

 
 

 

 

CBT Programs"We Educate U"

"We Educate U” Computer-based training (CBT) programs

We currently have four Computer Based Training Modules written and ready for distribution.  These courses can be completed in only 10 to 15 minutes each. 

Please allow 2-3 weeks for shipping.  Shipping is $3.95 per order on orders up to $300.  On orders over $300, shipping is FREE!  Each CBT is $75 each or take advantage of the volume pricing.  Please contact R.O.T.C. for details regarding volume orders.


  • Food Service Financial Management Food Service departments, when operated properly, have the potential of making the owners money.  In this module, learn the basics of food service financial management, and how to implement these basic principles to make your food service operation more profitable.  $75

 

 

  • Customer Service – Learn the basics of customer service that will keep customers coming back. $75
 
  • Customer Service Spanish version. $75
        

 

 

  • Food Safety & Sanitation  – The basics procedures of safe food handling are covered in terms that simple to understand. $75
 
  • Food Safety & Sanitation  Spanish version. $75
        

 

 

  • Coffee Selling Tips with Trouble Shooting Guide – Coffee is the highest gross margin item your store offers.  Learn how increase sales and profits on this item. $75

 

  • Responsibly Selling –  Learn how to sell age-restricted products responsibly, and how to tactfully refuse a sale.$75
 
  • Responsibly Selling – Spanish version. $75
        

 

 
  • Employee Respect in The Workplace In an atmosphere of mutual respect, people can work together as members of a team, do better work, and feel better about themselves.  In this module, we will cover employee responsibilities in this area. $75
 

 

  • Employee Interviewing Techniques Interviewing is a tool that helps match the right applicant with the positions you have available in your organization.  Learn how to use the interview to choose the best candidate from the talent pool and hire the right candidate for each position available.  $75

 

  • Effective Recruiting Strategies Finding the right candidates for job openings in your organization can be a challenge and an opportunity.  Learn the specific actions you can take that will help you recruit and retain all the talent you need.  $75

 

  • How to Lower Net Operating Costs (NOC) – Four (4) module set including how to increase in-store sales, in-store margins, and fuel gallons sold while reducing operating expenses. $100

 

  • Where is Marge?  Use the 10 clues included in this module to find the lost treasure of higher food service profit margins. Also included in this module is a brief introduction to the In-Store Food Service Management Software System. $75

 

         

 


Retail Operations Training Company (R.O.T.C.)  |   651-699-5176